Terms of business
Who the seller is
[TO FILL IN: legal name of the seller], [TO FILL IN: tax number], [TO FILL IN: registration number], address: [TO FILL IN: registered address]. Contact: [TO FILL IN: email], [TO FILL IN: phone]. These terms describe how the shop works: what happens after a request is sent, how price and delivery are agreed, and what the buyer is entitled to expect.
The catalogue is not an offer
Product information in the catalogue is an invitation to make an offer, not a public offer. Availability, shelf life and the final price are confirmed by a manager while the request is processed. Composition, dosage, form and manufacturer are given as stated by the manufacturer and on the packaging. The photograph may differ from the batch: manufacturers change the artwork without changing the contents.
How a request works
The buyer fills the cart and sends a request with a name, a phone number and a preferred contact channel. A manager gets in touch through that channel and agrees the contents, the price, the payment method and the delivery. Until the manager confirms, no contract is concluded and the request binds neither side. A request can be cancelled at any time before dispatch, by telling the manager through the same channel.
Prices
Catalogue prices are stated in US dollars. A rouble figure shown alongside is indicative: it is converted at the shop internal rate and is not the contract price. The final amount, delivery included, is stated by the manager when the request is confirmed and holds on the terms they agree.
Payment and delivery
Nothing is paid on the site: there are no payment forms here and no payment details are collected. The payment method is agreed with the manager. Delivery methods and times are agreed individually: [TO FILL IN: list the available delivery methods and typical times]. Risk of accidental loss passes to the buyer when the goods are handed to the buyer or to the carrier, unless agreed otherwise.
Returns
Food supplements are food products. Goods of proper quality cannot be returned or exchanged once the packaging is opened or broken: the storage and origin of such packaging cannot be verified. Goods of improper quality — expired, damaged, spoiled, or not matching the stated composition — are taken back and refunded. Tell the manager and attach photographs of the packaging and labelling where possible. Refund period and method: [TO FILL IN: refund period and method].
About the products
The products on this site are food supplements. They are not medicines, they do not treat disease, and they do not replace a doctor. Supplements have contraindications and limits related to age, pregnancy and breastfeeding, and they interact with medicines. Read the composition on the packaging and consult a doctor before use. The shop gives no treatment advice and does not select supplements for symptoms or diagnoses.
Partner programme
Taking part is voluntary and free. A participant gets a link with a personal code; a buyer who arrives through it is attached to that participant once and permanently. Bonuses are awarded for delivered orders of invited buyers and are not money: they cannot be cashed out or transferred, and they can pay for part of a later request. Bonuses for a cancelled or returned order are reversed. The shop may refuse to award them where it sees abuse — self-invitation, fake orders, registration under someone else data.
The account
An account is needed to see your own requests and to take part in the partner programme. No email confirmation is required — the account works at once. The buyer is responsible for keeping the password safe and for what is done under the account. If access is lost or the password is used without your knowledge, write to the contact address.
Changes to these terms
This version is dated [TO FILL IN: version date]. A new version is published on this page and applies to requests sent after publication. Requests already confirmed stay under the version in force when they were confirmed.